Privacy & Cookie Policy

Effective Date: 9/27/25

Introduction

At Stitched Cow Embroidery ("we," "our," or "us"), we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy and Cookie Policy explains our practices regarding your personal information when you visit our website at www.stitchedcowembroidery.com (the "Site") or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number, mailing address)

  • Order information (custom embroidery requests, design specifications, payment information)

  • Communication preferences

  • Any other information you choose to provide when contacting us

Information Automatically Collected

When you visit our Site, we may automatically collect certain information, including:

  • IP address and device information

  • Browser type and version

  • Pages visited and time spent on our Site

  • Referring website information

  • General geographic location

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your custom embroidery orders

  • Communicate with you about your orders and our services

  • Respond to your inquiries and provide customer support

  • Improve our website and services

  • Send promotional communications (with your consent)

  • Comply with legal obligations

  • Protect against fraud and unauthorized activity

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our business (such as payment processors, shipping companies, or website hosting services).

Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our business or others.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality

  • Analytics Cookies: Help us understand how visitors use our site

  • Preference Cookies: Remember your settings and preferences

  • Marketing Cookies: Used to deliver relevant advertisements (if applicable)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our Site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information

  • Objection to certain processing activities

  • Data portability

To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.

Email Communications

If you provide us with your email address, we may send you:

  • Order confirmations and updates

  • Customer service communications

  • Promotional emails (with your consent)

You can opt out of promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site with a new effective date.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our business operates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy or our data practices, please contact us:

Stitched Cow Embroidery

  • Website: www.stitchedcowembroidery.com

  • Email: stitchedcowembroidery@gmail.com

  • Phone:(724) 301-9507

  • Address: 3536 Sharon Rd, West Middlesex, PA 16159

This policy was last updated on 9/27/25. Please check back periodically for updates.